Job Description
Join Charlotte's elite emergency response team as a Police Dispatcher Trainee! This premium full-time opportunity offers comprehensive training to become the vital communication link between citizens and first responders. Work in a state-of-the-art facility where your calm under pressure saves lives daily. Enjoy competitive benefits, career advancement pathways, and the pride of serving North Carolina's largest city. No prior experience required – we provide all necessary training!
Responsibilities
- Process emergency calls and prioritize police/fire/EMS responses
- Operate CAD systems and radio communications equipment
- Maintain accurate incident documentation and logs
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and de-escalation support
- Perform data entry and record management duties
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or equivalent required
- US citizenship and valid NC driver's license
- Ability to pass background check and polygraph exam
- Typing speed of 40+ WPM with accuracy
- Exceptional communication and multitasking skills
- Ability to work rotating shifts including nights/weekends
- No felony convictions or domestic violence charges
- Basic computer proficiency required