Job Description
Join Madison's elite emergency response team as a Police Dispatcher Trainee! This premium opportunity offers comprehensive training to become the critical communication link between the public and law enforcement. Perfect for compassionate individuals seeking a dynamic career in public safety with competitive benefits and growth potential. Start your journey protecting our community today!
Responsibilities
- Process emergency and non-emergency calls with calm professionalism
- Operate CAD systems and radio equipment for precise dispatch coordination
- Maintain accurate call logs and incident documentation
- Provide pre-arrival instructions to callers during critical incidents
- Collaborate with officers, firefighters, and EMS personnel
- Adhere to strict confidentiality and HIPAA compliance protocols
- Participate in ongoing training for crisis intervention techniques
Qualifications
- High school diploma or GED required
- Ability to multitask in high-pressure environments
- Clear verbal communication skills with strong diction
- Basic computer proficiency with data entry experience
- Must pass background check and drug screening
- Valid Wisconsin driver's license
- Ability to work rotating shifts including nights/weekends
- Typing speed of 40+ WPM (testing required)