Job Description
Join the Minneapolis Police Department as a Police Dispatcher Trainee and launch your career in public safety! This full-time position offers comprehensive training to become the critical communication link between citizens, officers, and emergency services. You'll handle high-pressure situations, manage multi-agency coordination, and contribute directly to community safety. Our 6-month paid training program includes classroom instruction, scenario-based simulations, and mentorship from experienced dispatchers. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible impact in one of America's most vibrant cities.
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Dispatch police, fire, and EMS units using CAD systems
- Maintain detailed logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Provide life-saving instructions via phone during emergencies
- Operate radio communication equipment per department protocols
- Update and maintain real-time information in public safety databases
Qualifications
- High school diploma or equivalent required
- Minimum typing speed of 40 WPM with 95% accuracy
- Valid Minnesota driver's license at time of hire
- Ability to pass comprehensive background check and polygraph
- No felony convictions or serious misdemeanor offenses
- Ability to remain calm during high-stress emergency situations
- Basic computer literacy and familiarity with Microsoft Office Suite
- Strong multitasking and decision-making abilities