Job Description
Start your career in public safety with the Philadelphia Police Department! We're seeking motivated individuals for our Police Dispatcher Trainee program – no experience required. We provide comprehensive paid training to equip you with the skills needed to become a vital first responder. Join our team where you'll be the calm voice during emergencies, connecting citizens with life-saving services while building a stable, rewarding career with excellent benefits and growth opportunities.
Responsibilities
- Answer emergency and non-emergency calls with empathy and professionalism
- Accurately assess situations and dispatch appropriate emergency services
- Maintain detailed records of all communications and actions taken
- Operate radio systems and computer-aided dispatch (CAD) software
- Coordinate with police, fire, and medical units during critical incidents
- Remain composed under pressure while providing clear instructions to callers
- Participate in ongoing training to enhance emergency response skills
Qualifications
- No prior experience required – we provide all necessary training
- High school diploma or equivalent
- Ability to type 35+ WPM with accuracy
- Strong verbal communication and active listening skills
- Ability to multitask in high-pressure environments
- Must pass background check and drug screening
- U.S. citizenship and minimum age of 18
- Basic computer proficiency