Job Description
Join the Durham Police Department as a Police Dispatcher Trainee and become a vital part of our emergency response team. This is a unique opportunity to launch a rewarding career in public safety while serving the Durham community. We provide comprehensive paid training to equip you with the skills needed to handle high-pressure situations, coordinate emergency services, and save lives. No prior experience required – we're looking for dedicated individuals with strong communication skills and a commitment to public service.
Responsibilities
- Answer and prioritize emergency/non-emergency calls using CAD systems
- Dispatch police, fire, and EMS units efficiently during critical incidents
- Maintain accurate radio logs and incident documentation
- Provide life-saving instructions via phone during medical emergencies
- Operate multi-line telephone systems and computer-aided dispatch equipment
- Collaborate with law enforcement agencies during multi-jurisdictional incidents
Qualifications
- High school diploma or GED equivalent
- Ability to pass comprehensive background check and polygraph examination
- Valid North Carolina driver's license at time of appointment
- Typing speed of 40+ WPM with 95% accuracy
- US citizenship or legal resident status
- No felony convictions or serious misdemeanor offenses
- Ability to work rotating shifts including nights, weekends, and holidays