Job Description
Join the Saint Paul Police Department as a Police Dispatcher Trainee and become the vital link between the community and emergency responders. This full-time position offers comprehensive training to develop essential skills in crisis management, communication, and public safety operations. You'll work in a dynamic 24/7 environment, handling emergency calls, dispatching units, and providing life-saving assistance. We offer competitive pay, excellent benefits, and career advancement opportunities within one of Minnesota's most respected law enforcement agencies.
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Dispatch police, fire, and medical units efficiently using CAD/RMS systems
- Monitor radio communications and maintain situational awareness
- Provide critical pre-arrival instructions to callers during emergencies
- Maintain detailed logs and documentation of all communications
- Collaborate with multi-agency responders during critical incidents
- Adhere to strict confidentiality and HIPAA/GDPR protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 18 years of age and US citizenship
- Ability to pass extensive background check and drug screening
- Typing speed of 40+ WPM with 95% accuracy
- Clear speech and exceptional active listening skills
- Ability to remain calm under extreme pressure
- Basic computer proficiency and willingness to learn specialized software
- No felony convictions and clean driving record