Job Description
Join the Raleigh Police Department as a Police Dispatcher Trainee and launch your career in public safety. We're seeking dedicated individuals with exceptional communication skills to serve as the vital link between our community and emergency services. This full-time trainee position offers comprehensive training in emergency dispatch protocols, radio operations, and crisis management. If you're passionate about making a difference in your community while developing valuable professional skills, apply today to become part of our award-winning team.
Responsibilities
- Process emergency and non-emergency calls using CAD systems
- Dispatch police, fire, and EMS units efficiently
- Maintain accurate call logs and incident documentation
- Provide clear instructions to callers during critical situations
- Operate radio equipment and maintain radio communications
- Coordinate multi-agency responses during large-scale incidents
- Adhere to strict confidentiality and HIPAA regulations
Qualifications
- High school diploma or equivalent required
- Valid NC driver's license with clean record
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM with 90% accuracy
- Proficiency in Microsoft Office and computer systems
- Ability to work rotating shifts including nights/weekends
- Strong multi-tasking and decision-making abilities
- No felony convictions