Job Description
Join the Philadelphia Police Department as a Police Dispatcher Trainee and become a vital link in emergency response! This remote-friendly role offers comprehensive training to develop essential skills in crisis management, communication, and public safety operations. Work alongside seasoned professionals while supporting our community's safety from a flexible home office environment. Perfect for detail-oriented individuals seeking a meaningful career in law enforcement support.
Responsibilities
- Answer emergency and non-emergency calls, prioritizing incidents based on urgency and protocols
- Dispatch police units using CAD (Computer-Aided Dispatch) systems and radio communications
- Provide critical information to officers, EMS, and fire departments during emergencies
- Maintain accurate call logs and incident documentation
- Multi-task between phone lines, radio traffic, and data entry during high-pressure situations
- Adhere to strict confidentiality policies and ethical standards
Qualifications
- High school diploma or equivalent required
- Minimum typing speed of 40 WPM with 95% accuracy
- Ability to pass background check and drug screening
- Strong verbal communication and active listening skills
- Experience with Windows OS and data entry systems
- Ability to remain calm during high-stress emergency scenarios
- Must complete 12-week paid training program