Job Description
Join the Durham Police Department as a Police Dispatcher Trainee and launch your career in public safety! We offer flexible scheduling options to accommodate diverse lifestyles while providing comprehensive training for this critical role. As the first point of contact during emergencies, you'll become the lifeline connecting officers, citizens, and first responders. Our modern dispatch center features cutting-edge technology and a supportive team environment where your skills can truly make a difference in the community.
Enjoy competitive benefits including paid training, health insurance, retirement plans, and career advancement opportunities. Durham PD is committed to fostering an inclusive workplace that values work-life balance through adaptable scheduling. Apply today to start your journey in protecting and serving one of North Carolina's most dynamic communities!
Responsibilities
- Process emergency and non-emergency calls with accuracy and compassion
- Operate multi-line telephone systems, radio equipment, and CAD software
- Coordinate resources during critical incidents and natural disasters
- Maintain detailed incident documentation and logs
- Provide clear, concise instructions to callers and field units
- Collaborate with law enforcement, fire, and EMS agencies
- Adhere to strict confidentiality protocols and departmental policies
Qualifications
- High school diploma or equivalent required
- Ability to multitask under high-pressure situations
- Excellent communication and active listening skills
- Basic computer proficiency with typing speed of 40+ WPM
- Valid NC driver's license and clean driving record
- Ability to pass background check and drug screening
- Strong problem-solving and decision-making abilities
- Previous customer service experience preferred