Job Description
Join Houston's elite emergency response team as a Police Dispatcher Trainee! This is your opportunity to become the lifeline between citizens in crisis and first responders. Our comprehensive 12-week training program will equip you with the skills to handle high-pressure situations, operate advanced communication systems, and save lives daily. Work alongside Houston's finest in a dynamic, mission-driven environment where your voice makes a difference every day.
We offer competitive benefits including health insurance, retirement plans, paid vacation, and career advancement opportunities. No prior experience required – we provide all necessary training. Houston Police Department is an equal opportunity employer committed to diversity and community service.
Responsibilities
- Answer emergency and non-emergency calls with professionalism and empathy
- Operate Computer-Aided Dispatch (CAD) and radio systems efficiently
- Coordinate police, fire, and EMS resources during critical incidents
- Maintain detailed call logs and incident documentation
- Provide critical information to field units and other agencies
- Remain calm and decisive during high-stress emergency situations
- Adhere to department policies and confidentiality protocols
Qualifications
- High school diploma or GED equivalent required
- Valid Texas driver's license at time of hire
- Ability to pass background check and drug screening
- Strong typing skills (minimum 40 WPM)
- Excellent communication and multitasking abilities
- Ability to work rotating shifts including nights, weekends, and holidays
- Basic computer literacy and willingness to learn specialized software
- Must be a U.S. citizen or authorized to work in the U.S.