Job Description
Join Baltimore's elite emergency response team as a Police Dispatcher Trainee! We're seeking dedicated individuals with flexible scheduling needs to serve as the critical lifeline connecting citizens with first responders. This premium trainee program combines competitive compensation with unparalleled career advancement opportunities in public safety.
Experience the rewarding challenge of managing high-stakes communications while enjoying modern workplace benefits and ongoing professional development. Our state-of-the-art dispatch center offers a supportive environment where your skills will directly impact community safety.
Responsibilities
- Process emergency and non-emergency calls with exceptional situational awareness
- Dispatch police, fire, and EMS units using advanced CAD systems
- Maintain accurate call records and incident documentation
- Coordinate multi-agency responses during critical incidents
- Provide life-saving instructions to callers during emergencies
- Operate radio systems and specialized communication equipment
- Adhere to strict confidentiality protocols and HIPAA compliance
Qualifications
- High school diploma or equivalent (college preferred)
- Ability to pass comprehensive background screening
- Exceptional verbal communication and active listening skills
- Proficiency in computer systems and multitasking
- Ability to remain calm under extreme pressure
- Valid Maryland driver's license
- Minimum typing speed of 40 WPM
- U.S. citizenship and residency in Maryland