Job Description
Join Minneapolis' elite emergency response team as a Police Dispatcher Trainee. This high-paying entry-level role offers comprehensive training in crisis management, radio communication, and emergency protocols. You'll be the critical lifeline connecting first responders to citizens during urgent situations, with competitive compensation, full benefits, and clear advancement pathways.
Responsibilities
- Process 911 calls and prioritize emergency dispatches with precision
- Operate CAD/RMS systems and radio communications during high-stress incidents
- Coordinate multi-agency responses (fire, EMS, police) during critical events
- Maintain detailed incident logs and documentation for legal compliance
- Provide crisis intervention support to callers experiencing trauma
- Participate in ongoing scenario-based training drills
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or GED required; college coursework preferred
- Minimum typing speed of 40 WPM with 95% accuracy
- Ability to pass criminal background check and psychological evaluation
- Valid driver's license with clean driving record
- Experience in customer service or high-pressure environments
- Strong situational judgment and de-escalation skills
- Ability to multitask across multiple communication channels
- Must pass dispatcher certification training program