Job Description
Join the Richmond Police Department as a Police Dispatcher Trainee and become the vital communication link that keeps our community safe. This full-time position offers comprehensive training to develop the skills needed to manage emergency calls, coordinate resources, and provide critical support to law enforcement officers. We're seeking motivated individuals with a passion for public service and the ability to perform under pressure in a dynamic environment. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real difference in Richmond every day.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch appropriate police/fire/EMS units using CAD systems
- Maintain accurate call logs and incident documentation
- Provide clear instructions to callers during critical situations
- Coordinate multi-agency responses during major incidents
- Operate radio equipment and maintain constant communication protocols
- Participate in continuous training drills and scenario simulations
Qualifications
- High school diploma or GED equivalent
- Minimum 18 years of age at time of hire
- Valid Virginia driver's license
- Pass criminal background check and polygraph examination
- Ability to type 35+ WPM with accuracy
- Clear speaking voice and exceptional communication skills
- Basic computer literacy and data entry proficiency
- Ability to multitask in high-stress environments