Job Description
Join the Omaha Police Department as a Police Dispatcher Trainee and kickstart your career in public safety! We're offering a competitive salary plus a $7,500 sign-on bonus for qualified candidates. This full-time trainee position provides comprehensive training to develop essential dispatching skills in a fast-paced, mission-driven environment. You'll be the vital link between the community and first responders, handling emergency calls with precision and professionalism.
Our 12-week paid training program covers radio procedures, CAD systems, crisis management, and state certification requirements. Upon successful completion, you'll advance to a full dispatcher role with enhanced responsibilities and salary potential.
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Operate radio communication systems to coordinate police/fire/EMS responses
- Enter and update information in Computer-Aided Dispatch (CAD) systems
- Maintain detailed logs of all communications and activities
- Provide critical information to responding officers and other agencies
- Utilize emergency protocols during crisis situations
- Assist with training new dispatch personnel
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass comprehensive background check and polygraph examination
- Valid Nebraska driver's license
- Minimum typing speed of 40 WPM
- Ability to multitask in high-pressure environments
- Strong verbal communication and active listening skills
- Basic computer proficiency
- No felony convictions