Job Description
Join the Philadelphia Police Department as a Police Dispatcher Trainee and become the vital link between our community and emergency services. We provide all necessary equipment and comprehensive training to prepare you for this critical role. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real impact in public safety.
No prior experience required – we seek dedicated individuals with strong communication skills and a commitment to serving Philadelphia. Our state-of-the-art dispatch center offers modern technology and supportive team environment.
Responsibilities
- Receive and prioritize emergency/non-emergency calls using CAD systems
- Dispatch appropriate police units and resources efficiently
- Provide clear instructions to callers during critical situations
- Maintain accurate radio communications with field units
- Enter and update information in law enforcement databases
- Coordinate with other agencies during multi-jurisdictional incidents
- Adhere to departmental protocols and confidentiality standards
Qualifications
- High school diploma or GED equivalent
- U.S. citizenship and valid Pennsylvania driver's license
- Ability to pass background investigation and polygraph exam
- Typing speed of 40+ WPM with accuracy
- Clear speaking voice and exceptional communication skills
- Ability to remain calm under high-pressure situations
- Basic computer proficiency and multitasking ability
- No felony convictions and clean employment history