Job Description
Join Glendale's elite Public Safety Communications team as a Police Dispatcher Trainee! We're urgently seeking motivated individuals to become the vital lifeline connecting our community with emergency services. This accelerated training program offers hands-on experience in 911 call handling, radio dispatch operations, and crisis management. No prior experience required – we provide comprehensive paid training to launch your career in public safety. Work alongside dedicated professionals in a state-of-the-art communications center, making tangible impacts in high-stakes situations. Glendale offers competitive benefits, career advancement opportunities, and the chance to serve your city. Apply today and start your journey toward a rewarding career in emergency communications!
Responsibilities
- Process emergency and non-emergency calls with precision and empathy
- Dispatch police, fire, and medical units using computer-aided dispatch systems
- Maintain detailed call logs and incident documentation
- Operate radio equipment and multi-channel communication systems
- Provide critical information to first responders during active incidents
- Remain calm and decisive during high-pressure emergency situations
- Complete mandatory certification training programs
- Adhere to all federal, state, and departmental communication protocols
Qualifications
- High school diploma or equivalent (GED)
- Must be 18+ years old and a U.S. citizen
- Pass comprehensive background check and drug screening
- Typing speed of 40+ WPM with high accuracy
- Ability to multitask in fast-paced, high-stress environments
- Strong verbal/written communication skills
- No felony convictions or serious misdemeanor offenses
- Availability to work rotating shifts including nights, weekends, and holidays