Job Description
Join Jersey City's elite public safety team as a Police Dispatcher Trainee! This critical role is your gateway to a rewarding career in emergency response. You'll serve as the vital communication link between citizens in crisis and first responders, ensuring rapid deployment of police, fire, and medical resources. Our comprehensive 6-month training program covers emergency protocols, radio operations, and crisis management—no prior experience required. Enjoy competitive pay, excellent benefits, and the opportunity to make a tangible difference in your community. Apply today to start your journey as a lifesaver behind the console!
Responsibilities
- Process 911 and non-emergency calls with accuracy and empathy
- Dispatch police units using CAD/RMS systems during emergencies
- Maintain precise radio communication with field personnel
- Document all incidents in compliance with NJ state regulations
- Coordinate multi-agency responses during critical incidents
- Provide pre-arrival medical instructions via EMD protocols
- Operate and troubleshoot emergency communication equipment
Qualifications
- High school diploma or GED required
- US citizenship and valid NJ driver's license
- Pass background check and polygraph examination
- Typing speed of 40+ WPM with 95% accuracy
- Ability to work rotating shifts (24/7 coverage)
- Clear verbal communication skills in English
- Basic computer proficiency (Windows OS)
- No felony convictions or serious misdemeanors