Job Description
Join Pittsburgh's elite public safety team as a Police Dispatcher Trainee! This paid training program prepares you to become the critical lifeline between emergency services and the community. No prior experience required—we provide comprehensive training in emergency protocols, radio communication, and crisis management. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible impact on public safety in one of America's most dynamic cities.
Responsibilities
- Receive and prioritize emergency calls, dispatching appropriate police units with precision
- Maintain accurate logs of all communications and incidents
- Operate multi-channel radio systems and CAD software efficiently
- Provide clear, calm instructions to callers during critical situations
- Coordinate with other emergency agencies (EMS, Fire) during multi-agency incidents
- Adhere to strict confidentiality and HIPAA compliance standards
- Complete all required training modules and certification exams
Qualifications
- High school diploma or equivalent (GED)
- Valid Pennsylvania driver's license
- Pass criminal background check and drug screening
- Ability to type 40+ WPM with accuracy
- Exceptional communication and de-escalation skills
- Ability to work rotating shifts (nights, weekends, holidays)
- U.S. citizenship or legal residency status
- No felony convictions