Job Description
Join the Scottsdale Police Department as a Dispatcher Trainee and embark on a rewarding career in public safety with flexible scheduling options. This entry-level role offers comprehensive training to develop essential skills in emergency response, communication, and multi-tasking while serving our vibrant community. Enjoy competitive pay, comprehensive benefits, and the opportunity to grow within one of Arizona's premier law enforcement agencies. We value work-life balance and offer flexible shift options to accommodate diverse schedules.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch appropriate police/fire/EMS units using CAD/RMS systems
- Maintain detailed logs and documentation of all communications
- Provide critical information to first responders and coordinate resources
- Calmly de-escalate callers while gathering accurate incident details
- Operate radio systems and multi-line telephone equipment
- Adhere to all department policies and confidentiality protocols
Qualifications
- High school diploma or equivalent (GED)
- Minimum 18 years of age
- Valid Arizona driver's license
- Clear criminal background check and drug screening
- Ability to type 35+ WPM with accuracy
- Exceptional communication and active listening skills
- Ability to work rotating shifts and weekends
- Proficiency with computer systems and multitasking