Job Description
Join the Oakland Police Department as a Police Dispatcher Trainee and launch your career in public safety! We're seeking motivated individuals with exceptional communication skills to work flexible hours supporting our 24/7 operations. This vital role requires calmness under pressure, quick decision-making, and a commitment to serving our diverse community. Enjoy competitive pay, comprehensive training, and a supportive environment while making a real impact in Oakland.
Responsibilities
- Answer emergency and non-emergency calls, prioritize incidents, and dispatch appropriate personnel
- Maintain accurate logs and documentation of all communications
- Operate radio systems, computer-aided dispatch (CAD), and emergency notification platforms
- Provide critical information to first responders during emergency situations
- Coordinate resources during major incidents and disasters
- Handle sensitive information with confidentiality and professionalism
- Collaborate with law enforcement, fire, and medical teams
Qualifications
- High school diploma or equivalent required
- Minimum typing speed of 40 WPM
- Ability to pass background check and drug screening
- Strong multitasking and problem-solving abilities
- Experience in customer service or crisis communication preferred
- Proficiency with computer systems and software
- Ability to work rotating shifts, weekends, and holidays
- Valid California driver's license