Job Description
Join Durham's elite public safety team as a Police Dispatcher Trainee! This entry-level role offers unparalleled flexibility in scheduling while launching your career in law enforcement. You'll become the lifeline for our community, managing emergency communications with precision and compassion. Enjoy competitive benefits, paid training, and a supportive environment where your growth is prioritized. No prior experience required – we provide comprehensive academy training. Apply today and make a difference in Durham!
Responsibilities
- Process emergency/non-emergency calls with calm professionalism
- Dispatch police units using CAD/RMS systems
- Maintain accurate radio communications protocols
- Enter and update critical incident data in real-time
- Coordinate with fire/EMS agencies during multi-agency responses
- Adhere to NENA/NCIC certification standards
- Participate in ongoing scenario-based training drills
Qualifications
- High school diploma or GED required
- Ability to multitask in high-stress environments
- Strong typing skills (40+ WPM preferred)
- Clear diction and active listening abilities
- Basic computer literacy and tech adaptability
- Must pass background check and drug screening
- Valid NC driver's license (or ability to obtain)
- Flexible availability including nights/weekends