Job Description
Join the San Francisco Police Department's elite communications team as a Police Dispatcher Trainee with flexible scheduling options! This is your opportunity to become the vital lifeline between emergency services and the community while enjoying adaptable work hours. We offer comprehensive paid training, career advancement pathways, and a competitive benefits package including health insurance and retirement plans. Work in a state-of-the-art command center alongside dedicated professionals who share your passion for public service.
Responsibilities
- Receive and prioritize emergency/non-emergency calls using CAD systems
- Dispatch appropriate police/fire/EMS units with precise location details
- Maintain accurate radio communication protocols during critical incidents
- Enter/update incident data in RMS databases with strict confidentiality
- Coordinate multi-agency responses during major emergencies
- Provide crisis intervention and de-escalation techniques to callers
- Complete comprehensive training on city geography and procedures
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 40 WPM typing certification (required within 90 days)
- Clear criminal background and driving record check
- Ability to work rotating shifts including nights/weekends (flexible scheduling available)
- Strong multitasking abilities in high-pressure environments
- Experience with computer-aided dispatch systems (CAD) preferred
- Fluency in English and Spanish highly desirable
- Valid California driver's license