Job Description
Join the Saint Paul Police Department's elite communications team as an immediate-hire Police Dispatcher Trainee. This critical role serves as the lifeline between our community and first responders, ensuring rapid and coordinated emergency response. No experience required—comprehensive training provided to develop essential skills in crisis management, multitasking, and advanced communication technology. Make a tangible impact in public safety while building a stable career with competitive benefits and growth opportunities.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police units using CAD systems and radio communication protocols
- Maintain accurate incident documentation and digital records
- Coordinate multi-agency responses during critical incidents
- Operate emergency alert systems and weather notifications
- Provide crisis intervention and caller guidance during emergencies
- Participate in continuous scenario-based training drills
Qualifications
- High school diploma or equivalent
- Ability to pass background check and psychological evaluation
- Typing speed of 40+ WPM (test administered)
- Proficient in computer systems and multitasking
- Exceptional verbal communication and de-escalation skills
- Ability to work rotating shifts including nights/holidays
- Minnesota residency required within 6 months of hire
- No felony convictions or domestic violence charges