Job Description
Join the City of Plano's elite Public Safety team as an immediate hire Police Dispatcher Trainee! This is your opportunity to launch a rewarding career in emergency communications where you'll be the critical lifeline connecting first responders to those in need. We're seeking passionate individuals ready to serve our community with excellence through comprehensive training and career advancement opportunities. Start immediately with our paid training program and become part of a nationally recognized department committed to innovation and public service.
Responsibilities
- Process emergency and non-emergency calls with precision and empathy
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain detailed logs and documentation of all communications
- Provide critical information to officers in the field during active incidents
- Operate radio equipment and multi-line telephone systems
- Coordinate multi-agency responses during emergency situations
- Adhere to all FCC regulations and department protocols
Qualifications
- High school diploma or GED required
- Minimum 18 years of age
- U.S. citizenship and valid Texas driver's license
- Pass background check, drug screen, and psychological evaluation
- Ability to type 40+ WPM with high accuracy
- Clear communication skills in English (bilingual Spanish preferred)
- Ability to remain calm under extreme pressure
- No felony convictions or disqualifying criminal history