Job Description
Join the New Orleans Police Department as a Police Dispatcher Trainee and launch a rewarding career in emergency services! No prior experience is required – we provide comprehensive training to equip you with the skills needed to become a vital lifeline for our community. As a dispatcher trainee, you'll be the calm voice in crisis situations, coordinating first responders and saving lives. This is your opportunity to grow professionally while making a tangible impact on public safety in the vibrant city of New Orleans.
Responsibilities
- Answer emergency and non-emergency calls with professionalism and empathy
- Dispatch police, fire, and EMS units using CAD systems
- Maintain accurate logs and documentation of all communications
- Provide critical information to field units during active incidents
- Operate radio equipment and multi-line telephone systems
- Adhere to strict protocols for crisis intervention and de-escalation
- Participate in ongoing training to enhance emergency response skills
Qualifications
- High school diploma or equivalent (GED)
- Must be 18 years or older
- Ability to type 35+ WPM
- Clear speaking voice and excellent communication skills
- Ability to remain calm under high-pressure situations
- Strong multitasking and problem-solving abilities
- No criminal record (background check required)
- Valid Louisiana driver's license