Job Description
Launch your career in public safety with the Santa Ana Police Department's paid Dispatcher Trainee program! We're seeking motivated individuals to join our communications team and become vital first responders. This full-time position includes comprehensive paid training to develop the skills needed to manage emergency calls, coordinate resources, and support law enforcement operations. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real impact in our community. No prior experience required – we provide all necessary training!
Responsibilities
- Answer emergency/non-emergency calls and prioritize incident responses
- Operate radio systems to dispatch police units and emergency services
- Enter and update critical information in CAD/RMS systems
- Maintain accurate logs and documentation of all communications
- Provide clear instructions to callers during emergency situations
- Coordinate multi-agency responses during major incidents
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or equivalent (college preferred)
- Ability to pass background check and polygraph examination
- Clear speaking voice and excellent communication skills
- Ability to multitask in high-pressure environments
- Basic computer proficiency with data entry skills
- Valid California driver's license
- Must be 18+ years old and a U.S. citizen
- Ability to work rotating shifts including nights/weekends