Job Description
Join our elite team as a Police Dispatcher Trainee and become the lifeline of New York's emergency response system. This remote-friendly position offers comprehensive training to prepare you for high-stakes coordination of police, fire, and EMS services. Work from anywhere in NY while supporting critical public safety operations with state-of-the-art technology and a supportive team environment. Perfect for career changers seeking purpose-driven work with growth opportunities into supervisory roles.
Responsibilities
- Receive and prioritize emergency calls, dispatching appropriate resources with precision
- Maintain detailed logs of all communications and incidents using CAD/RMS systems
- Provide clear, calm instructions to callers during critical situations
- Coordinate multi-agency responses during large-scale incidents
- Monitor radio communications and maintain situational awareness
- Train on advanced protocols for crisis intervention and special circumstances
Qualifications
- High school diploma or equivalent (college degree preferred)
- Valid NY State driver's license
- Ability to pass background check and psychological evaluation
- Proficient in multitasking with exceptional composure under pressure
- Clear speaking voice and strong active listening skills
- Basic computer literacy (training provided on specialized systems)
- Willingness to work rotating shifts including nights/weekends