Job Description
Are you looking for a career that truly matters? The Seattle Police Department is seeking a highly motivated Police Dispatcher Trainee to join our dedicated Emergency Communications team. As a vital link between the public and first responders, you will ensure the safety and well-being of our community 24/7. This role offers the unique benefit of flexible scheduling, allowing you to balance your professional ambitions with your personal life.
As a Trainee, you will undergo comprehensive training to master the art of dispatching. You will learn to remain calm in high-pressure situations, coordinate multiple units simultaneously, and provide critical information that saves lives. If you possess a clear voice, quick thinking, and a passion for public service, we want to hear from you.
Responsibilities
- Receive and process incoming emergency and non-emergency calls for service with accuracy and urgency.
- Dispatch law enforcement, fire, and medical units to incidents using a Computer-Aided Dispatch (CAD) system.
- Maintain constant vigilance over radio frequencies to monitor unit status and request backup when necessary.
- Enter and update incident reports, field notes, and status information into departmental databases.
- Provide timely and accurate information to responding units and other agencies to facilitate successful outcomes.
- Support the Training Division by observing and learning from senior dispatchers during the probationary period.
Qualifications
- High school diploma or GED equivalent required; completion of post-secondary education in criminal justice or communications is a plus.
- Excellent verbal and written communication skills with the ability to speak clearly over a radio.
- Ability to remain composed and make quick, sound decisions under stressful and high-pressure conditions.
- Proficiency with computer systems, specifically Microsoft Office Suite and computer-aided dispatch software.
- Valid Washington State Driver’s License and a clean driving record.