Job Description
Join Buffalo's elite public safety team as a Police Dispatcher Trainee! We're offering a competitive sign-on bonus for qualified candidates to kickstart your career in emergency communications. This vital role is the backbone of our operations, providing critical support to officers and the community during high-pressure situations. With comprehensive training and career advancement opportunities, you'll develop specialized skills in crisis management, multi-tasking, and precise communication. Benefit from our state-of-the-art dispatch center and become part of a dedicated team serving one of America's most dynamic cities.
Responsibilities
- Process emergency and non-emergency calls with exceptional speed and accuracy
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Coordinate resources during critical incidents and provide real-time updates
- Maintain detailed records and logs of all communications
- Collaborate with law enforcement, fire, and EMS agencies
- Remain calm and professional under high-stress scenarios
Qualifications
- High school diploma or equivalent (college preferred)
- Typing speed of 40+ WPM with 95% accuracy
- Valid New York State driver's license
- Ability to pass comprehensive background check and polygraph examination
- Experience in customer service or emergency communications preferred
- Proficient in Microsoft Office and adaptable to new technologies
- Must pass psychological evaluation and medical fitness assessment