Job Description
Join the St. Petersburg Police Department as a Police Dispatcher Trainee and serve your community as a vital link in public safety. In this high-impact role, you will be responsible for receiving and processing emergency and non-emergency calls, coordinating the response of police, fire, and medical units, and ensuring officer safety through clear, concise communication.
As a Trainee, you will receive comprehensive on-the-job training to master our advanced Computer-Aided Dispatch (CAD) systems and radio protocols. We provide all necessary equipment, including state-of-the-art dispatch consoles and mobile devices, so you can focus entirely on the mission.
If you possess a professional demeanor, excellent typing skills, and the ability to remain calm under pressure, we encourage you to apply.
Responsibilities
- Receive and prioritize incoming 911 and non-emergency calls using multi-line radio and telephone systems.
- Dispatch law enforcement, fire, and emergency medical service units to incidents based on established protocols.
- Enter and update incident reports, status changes, and warrants into the CAD system with 100% accuracy.
- Provide critical information to field officers to ensure tactical safety and operational efficiency.
- Maintain detailed logs of all calls, dispatches, and unit status for legal and statistical purposes.
- Communicate effectively with other agencies and emergency management personnel during large-scale incidents.
Qualifications
- Minimum of a High School Diploma or GED equivalent required.
- Valid Florida Driver's License (Class E) required.
- Ability to pass a background investigation, polygraph, and drug screen.
- Typing speed of at least 35-40 words per minute with high accuracy.
- Strong verbal and written communication skills; ability to speak clearly over radio systems.
- Availability to work rotating shifts, including nights, weekends, and holidays.