Job Description
Join California's premier public service team with exceptional benefits and a flexible weekend schedule! We're seeking a dedicated Public Benefits Specialist to serve San Jose residents while enjoying remote work options. Enjoy comprehensive health coverage, generous retirement plans, paid time off, and professional development opportunities. This role offers the perfect work-life balance with Saturday/Sunday shifts and no evening hours required.
As a key member of our state agency, you'll directly impact community welfare while enjoying stability and purpose-driven work. Our competitive benefits package includes:
- 100% employer-paid health insurance premiums
- Pension plan with 6% employer contribution
- 12 paid holidays annually
- Up to 24 vacation days per year
- Tuition reimbursement program
Responsibilities
- Process and approve state benefit applications (Medicaid, CalFresh, etc.) with weekend availability
- Provide remote customer support via phone and secure messaging platforms
- Conduct eligibility verification and documentation review
- Collaborate with cross-functional teams using virtual tools
- Maintain accurate case records in state systems
- Participate in weekend-only training sessions and compliance audits
- Generate monthly reports on benefit program performance
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years' experience with government benefit programs
- Weekend shift availability (Saturday/Sunday, 8:00 AM - 5:00 PM)
- Proficiency with remote work tools (Zoom, Microsoft Teams)
- Valid California driver's license (occasional field visits required)
- Bilingual (English/Spanish) certification preferred
- Familiarity with CA state benefit systems (CAPI, CalWORKs)
- Ability to pass background check and fingerprinting