Job Description
Join Ohio's premier public service team and enjoy exceptional benefits with weekly pay! We're seeking a dedicated Public Benefits Specialist to deliver vital services to our community. This full-time role offers comprehensive health insurance, generous paid time off, retirement plans, tuition reimbursement, and career advancement opportunities. Work in a supportive environment where your contributions directly impact Ohioans' lives.
Responsibilities
- Process and administer state benefit programs with accuracy and efficiency
- Provide exceptional customer service to program beneficiaries
- Conduct eligibility verification and documentation reviews
- Collaborate with cross-functional teams to resolve complex cases
- Maintain detailed case records and compliance documentation
- Analyze program data to identify service improvement opportunities
- Participate in community outreach initiatives
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years of experience in government or nonprofit benefits administration
- Proficiency with case management software and MS Office Suite
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion
- Valid Ohio driver's license and reliable transportation