Job Description
Join the State of Illinois in a mission-critical role supporting vulnerable communities! We're urgently seeking a dedicated Public Benefits Specialist to administer state-funded programs ensuring access to essential services. This position offers exceptional job security, comprehensive benefits including a defined pension plan, and opportunities for professional growth. Work in a dynamic environment where your contributions directly impact residents' well-being. Enjoy competitive pay, flexible work arrangements, and a supportive team culture committed to public service excellence.
Responsibilities
- Process and verify eligibility for state-funded benefit programs including SNAP, Medicaid, and TANF
- Conduct thorough client interviews and assessments to determine appropriate service allocations
- Maintain accurate digital records and documentation in compliance with state regulations
- Collaborate with community organizations to expand outreach and program accessibility
- Provide clear guidance to applicants regarding program requirements and application processes
- Monitor program performance metrics and recommend process improvements
- Participate in cross-agency initiatives to streamline service delivery
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years experience in social services or government benefits administration
- Proficiency in case management software and MS Office Suite
- Valid Illinois driver's license and reliable transportation
- Strong knowledge of Illinois state benefit programs and regulations
- Excellent communication skills with diverse populations
- Ability to manage high caseloads with attention to detail
- Certification in Public Benefits Administration preferred