Job Description
Join the San Jose Police Department as a Public Safety Dispatcher and become the vital link between our community and emergency services. We're seeking dedicated professionals to handle high-pressure situations with precision and compassion. Enjoy comprehensive benefits, competitive pay, and the opportunity to make a meaningful impact in one of America's safest cities. Apply today to start your rewarding career in public service.
Responsibilities
- Process emergency and non-emergency calls for police, fire, and medical services
- Operate radio systems to coordinate field units during critical incidents
- Enter and maintain accurate records in CAD and RMS systems
- Provide pre-arrival medical instructions via telephone
- Multi-task during high-stress scenarios while maintaining composure
- Collaborate with cross-agency responders during major incidents
Qualifications
- High school diploma or GED equivalent
- Minimum 1 year customer service experience
- Ability to type 40+ WPM with 95% accuracy
- Valid California Driver's License
- Pass comprehensive background check and polygraph examination
- Successful completion of POST Public Safety Dispatcher Course
- Fluency in English and Spanish (bilingual bonus)