Job Description
Join Seattle's elite emergency response team as a Public Safety Dispatcher. Protect our community by managing critical 911 calls, coordinating emergency services, and ensuring public safety during high-stakes night operations. This vital role offers unparalleled career growth in municipal service with competitive benefits and shift premiums.
Responsibilities
- Process emergency calls and dispatch appropriate police/fire/EMS units
- Maintain calm composure during crisis situations
- Operate CAD systems and radio communication equipment
- Document incident details with precise accuracy
- Coordinate multi-agency responses during emergencies
- Provide pre-arrival medical instructions via telephone
- Adhere to strict confidentiality protocols
Qualifications
- High school diploma or equivalent (GED)
- Minimum 1 year customer service experience
- Ability to type 40+ WPM
- Valid Washington State driver's license
- Pass background check and polygraph examination
- National APCO certification preferred
- Experience with multi-line phone systems
- Fluency in English (Spanish bilingualism a plus)