Job Description
Join Portland's dedicated public service team and build a rewarding career with no experience required! The City of Portland is hiring motivated individuals for our Public Service Assistant program. Enjoy comprehensive benefits including health insurance, retirement plans, paid time off, and professional development opportunities. This entry-level role offers direct impact on community services while providing unparalleled training and growth pathways.
We value diverse backgrounds and welcome applicants from all walks of life. If you're passionate about public service and ready to contribute to our city's success, apply today!
Responsibilities
- Provide frontline customer service to residents via phone, email, and in-person interactions
- Assist with administrative tasks including data entry, document processing, and record maintenance
- Support departmental operations through scheduling, inventory management, and logistics coordination
- Facilitate community outreach initiatives and public information dissemination
- Collaborate with cross-functional teams to implement service improvement projects
- Maintain accurate documentation and compliance with city protocols
- Participate in continuous training programs to develop public service expertise
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Commitment to public service values and community engagement
- Valid Oregon driver's license (if applicable to department)
- U.S. citizenship or legal authorization to work
- Ability to pass standard background check