Job Description
Join Memphis's dynamic public service team as a Public Service Associate! This entry-level role offers an unparalleled opportunity to launch your career in government while directly serving our vibrant community. No prior experience required – we provide comprehensive training to equip you for success in municipal operations. Enjoy competitive benefits, professional development pathways, and the pride of contributing to our city's growth.
As a cornerstone of our administrative framework, you'll gain hands-on experience in public sector operations while building transferable skills for future advancement. The City of Memphis is committed to fostering a diverse, inclusive workplace where every team member can thrive and make meaningful impact.
Responsibilities
- Process and maintain official city records with precision and confidentiality
- Assist citizens with inquiries via phone, email, and in-person interactions
- Support departmental operations through data entry and document management
- Coordinate administrative tasks including scheduling and correspondence
- Participate in community outreach initiatives under supervisor guidance
- Adhere to all municipal policies and regulatory compliance standards
- Contribute to process improvement projects to enhance service delivery
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and accuracy in documentation
- Excellent communication skills (written and verbal)
- Ability to work collaboratively in team environments
- Commitment to public service values and ethical conduct
- Willingness to complete required background checks
- No prior government experience necessary – training provided