Job Description
Launch your career in public service with the Commonwealth of Massachusetts! We're seeking motivated individuals for entry-level Public Service Associate roles in Boston. No prior experience required – we provide comprehensive training and exceptional benefits including health insurance, retirement plans, paid time off, and tuition assistance. Join a mission-driven team dedicated to serving our communities while building a stable, rewarding career.
Responsibilities
- Provide administrative support to department staff including scheduling and record management
- Assist constituents with inquiries regarding state programs and services
- Process applications, forms, and documentation with attention to detail
- Support data entry and record-keeping in government systems
- Coordinate meetings and prepare informational materials
- Contribute to community outreach initiatives
- Adhere to all state regulations and confidentiality protocols
Qualifications
- High school diploma or equivalent required
- No experience necessary – training provided
- Basic computer proficiency including Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Commitment to public service values
- U.S. citizenship or legal work authorization required