Job Description
Join the City of Minneapolis and make a tangible difference in your community. We are currently seeking a dedicated Public Service Associate to join our team. This entry-level position offers a unique opportunity to launch a stable career in the public sector without the need for prior professional experience. If you are a motivated individual looking for a meaningful role with comprehensive benefits, we encourage you to apply.
As a Public Service Associate, you will serve as the first point of contact for citizens and visitors, ensuring our government services are accessible and efficient. We value integrity, community service, and professional growth. This role is perfect for recent graduates or anyone looking to transition into government work.
Responsibilities
- Assist visitors and citizens with inquiries regarding city services, policies, and procedures in a professional and courteous manner.
- Perform accurate data entry and maintain electronic and physical records for departmental files.
- Support administrative operations by scheduling appointments, answering phones, and managing correspondence.
- Organize and distribute incoming mail, ensuring timely processing of official documents.
- Collaborate with team members to improve workflow efficiency and customer service standards.
- Assist in preparing reports and presentations for internal and external stakeholders.
Qualifications
- Education: High School Diploma or G.E.D. equivalent required.
- Experience: No prior professional experience required; on-the-job training provided.
- Skills: Basic computer proficiency (Microsoft Office Suite) and typing skills.
- Communication: Strong verbal and written communication skills with the ability to interact effectively with diverse populations.
- Attributes: High level of attention to detail and accuracy in data handling.
- Work Ethic: Demonstrated reliability, punctuality, and a strong desire to learn.