Job Description
Join Charlotte's dynamic public service team and make an immediate impact on our community! We're seeking dedicated individuals to fill critical government positions with rapid onboarding. Enjoy competitive benefits, career development opportunities, and the chance to serve our vibrant city. Immediate start available for qualified candidates.
Responsibilities
- Process citizen inquiries and provide accurate information regarding municipal services
- Assist with permit applications, license renewals, and regulatory compliance
- Document and resolve service requests using government systems
- Collaborate with cross-functional departments to ensure service delivery
- Participate in community outreach initiatives and public education programs
- Maintain accurate records and documentation in compliance with regulations
- Support emergency response coordination during critical incidents
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or public sector experience
- Proficiency with Microsoft Office Suite and government databases
- Strong communication and conflict resolution skills
- Ability to obtain required security clearance within 30 days
- Valid North Carolina driver's license
- U.S. citizenship or legal resident status
- Ability to pass background check and drug screening