Job Description
Join the City of Columbus government team and make an immediate impact! We're seeking a dedicated Public Service Representative to deliver exceptional citizen services and support critical municipal operations. This urgent hire opportunity offers competitive benefits, career growth potential, and the chance to serve Ohio's capital city.
Why Join Us? Enjoy stability with permanent government employment, comprehensive health benefits, paid time off, and retirement plans. Immediate start date available for qualified candidates.
Responsibilities
- Respond to citizen inquiries via phone, email, and in-person regarding city services and programs
- Process permits, licenses, and applications with accuracy and efficiency
- Collaborate with cross-departmental teams to resolve complex service issues
- Maintain detailed records in government databases and document interactions
- Support community outreach initiatives and public education campaigns
- Adhere to all federal, state, and municipal regulations
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 2 years customer service or public sector experience
- Proficiency with Microsoft Office Suite and government databases
- Strong communication skills with ability to handle sensitive inquiries
- Valid Ohio driver's license
- Ability to pass background check and drug screening
- Spanish bilingual certification highly desirable