Job Description
Join Virginia Beach County Government's dynamic team and make a meaningful impact on our community. We are urgently seeking a dedicated Public Service Specialist to streamline critical county operations and deliver exceptional citizen services. This is your opportunity to work in a collaborative environment where your expertise directly shapes the future of Virginia Beach. Enjoy competitive benefits, professional development, and the satisfaction of serving your community.
Responsibilities
- Manage citizen inquiries and resolve complex public service issues efficiently
- Coordinate cross-departmental projects to improve service delivery
- Analyze operational data to recommend process improvements
- Develop and implement public outreach programs
- Prepare detailed reports for county leadership
- Ensure compliance with local, state, and federal regulations
- Train staff on new service protocols and technologies
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- 3+ years of experience in government or public service
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite and data visualization tools
- Knowledge of Virginia municipal regulations
- Ability to manage multiple priorities under tight deadlines
- Valid Virginia driver's license