Job Description
Join Illinois' premier public service agency and enjoy unmatched career stability with daily pay, comprehensive benefits, and remote work flexibility. This full-time state government position offers:
- Health, dental, and vision insurance
- Pension plan with employer contributions
- 12 paid holidays + 15 vacation days
- Student loan assistance program
- Telecommuting from anywhere in Illinois
Make a tangible impact while securing your financial future with one of Chicago's most sought-after employers.
Responsibilities
- Process public utility service inquiries and complaints via digital platforms
- Prepare regulatory compliance reports for state agencies
- Coordinate with stakeholders using virtual collaboration tools
- Maintain accurate digital records in government databases
- Analyze policy implementation data and recommend improvements
- Support public education initiatives through digital outreach
- Participate in remote team meetings and training sessions
Qualifications
- Associate's degree in Public Administration or related field
- 2+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and CRM systems
- Strong written communication skills for digital correspondence
- Ability to work independently with minimal supervision
- U.S. citizenship and Illinois residency required
- Background clearance for government position