Job Description
Join the City of San Jose's dynamic Communications team! We're seeking a Senior Public Information Officer to shape our public narrative and drive transparency initiatives. This critical role requires strategic communication expertise to bridge government operations with community engagement. You'll craft compelling narratives across digital platforms, manage crisis communications, and elevate the City's brand presence. If you're passionate about public service and possess exceptional storytelling skills, this is your opportunity to make a tangible impact in America's 10th largest city.
Responsibilities
- Develop and execute comprehensive communication strategies for city departments and major initiatives
- Serve as primary media liaison for high-profile projects including transportation and urban development
- Create compelling content across digital platforms including social media, web, and press releases
- Manage crisis communications protocols and coordinate with emergency response teams
- Oversee production of official communications materials including reports, brochures, and multimedia
- Analyze public sentiment data to refine communication approaches and policy messaging
- Mentor junior staff and ensure brand consistency across all City communications
Qualifications
- Bachelor's degree in Communications, Journalism, Public Administration, or related field
- Minimum 5 years of progressive experience in government or public sector communications
- Proven expertise with crisis communication protocols and media relations
- Advanced proficiency in digital content management systems (CMS) and analytics tools
- Exceptional writing/editing skills with portfolio demonstrating complex messaging simplification
- Valid California driver's license and ability to work flexible hours including evenings/weekends
- Experience managing cross-functional teams and multiple high-priority projects simultaneously
- Deep knowledge of San Jose's diverse communities and civic landscape