Job Description
Are you seeking a stable career in public service with excellent benefits and a generous Sign-On Bonus? We are currently hiring dedicated DMV Customer Service Representatives to join our team in Los Angeles. If you excel in fast-paced environments and enjoy helping the community, we want to hear from you.
As a key member of our service center, you will play a vital role in ensuring efficient processing of transactions and providing exceptional service to the public.
Responsibilities
- Greet and assist customers with DMV transactions including vehicle registration, driver's licenses, and title transfers.
- Resolve complex customer inquiries and complaints with patience and professionalism.
- Verify documentation for accuracy and process transactions through computer systems.
- Answer phones and manage correspondence to ensure timely communication.
- Maintain a clean, organized, and secure work environment.
- Collaborate with team members to improve service delivery and workflow efficiency.
Qualifications
- High School Diploma or GED is required.
- Minimum of 1 year of customer service or administrative experience.
- Proficiency in Microsoft Office Suite and computer data entry (40+ wpm).
- Bilingual skills (Spanish/English) are highly preferred.
- Must be able to pass a background check and drug screening.
- Must be a U.S. citizen or possess valid work authorization.