Job Description
Are you seeking a career with purpose, stability, and excellent benefits? The State of California is currently recruiting for an Information Technology Specialist to join our dynamic team in San Jose. We are committed to leveraging cutting-edge technology to serve our citizens effectively.
As a valued member of our team, you will enjoy a comprehensive benefits package, including a competitive pension, premium health coverage, and generous paid time off. This is an opportunity to make a tangible difference in your community while securing your financial future.
Responsibilities
- Manage and maintain the organization's network infrastructure, ensuring high availability and security.
- Provide advanced technical support and troubleshooting for end-users across various departments.
- Install, configure, and upgrade hardware and software systems in compliance with state standards.
- Develop and maintain technical documentation and standard operating procedures.
- Collaborate with cross-functional teams to identify technology needs and implement innovative solutions.
- Monitor system performance and conduct regular security audits to mitigate risks.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred.
- 3+ years of professional experience in network administration or IT support.
- Certifications such as CCNA, CompTIA Network+, or Microsoft Certified Solutions Expert (MCSA) are highly desirable.
- Strong knowledge of Windows Server, Active Directory, and cloud technologies (AWS/Azure).
- Excellent problem-solving skills and the ability to communicate complex technical concepts to non-technical staff.