Job Description
Are you looking for a stable, rewarding career with the State of Illinois? We are urgently hiring dedicated professionals to join our team in Chicago. This role offers the security of weekly pay and the long-term financial stability of a comprehensive Pension Plan.
As a vital part of the State Government, you will play a crucial role in serving the community. We are committed to providing a supportive work environment, competitive benefits, and opportunities for career advancement. If you are ready to make a tangible difference in Illinois while securing your financial future, apply today.
Responsibilities
- Conduct comprehensive case assessments and develop service plans for individuals and families in need of state support.
- Manage a caseload of clients, ensuring timely and accurate documentation of all interactions and case progress.
- Facilitate workshops and informational sessions to educate the public on available state programs and resources.
- Collaborate with community organizations and other government agencies to coordinate care and resources for clients.
- Ensure compliance with all state regulations, policies, and procedures regarding client privacy and data protection.
- Investigate and resolve complex inquiries regarding state benefits and eligibility requirements.
- Maintain accurate records in the state’s digital management system and prepare regular statistical reports.
Qualifications
- Bachelor’s degree in Social Work, Public Administration, or a related field (or equivalent work experience).
- Proven experience in case management, customer service, or government operations is highly preferred.
- Strong interpersonal and communication skills, with the ability to interact effectively with diverse populations.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office Suite and experience with database management systems.
- Valid Illinois Driver’s License and reliable transportation are required for field visits.
- Ability to pass a standard background check and drug screening.