Job Description
Join the Backbone of California’s Future.
We are seeking a detail-oriented and innovative State Information Technology Specialist to join our dynamic team in San Jose. As a vital part of the State Government, you will play a crucial role in modernizing public services and ensuring operational excellence. We offer a competitive salary structure with weekly pay options, comprehensive benefits, and the stability of working for one of the nation's largest employers.
In this role, you will bridge the gap between complex technical requirements and user-friendly solutions for state agencies. If you are passionate about public service and possess strong technical acumen, we want to hear from you.
Why Join Us?
- Weekly Pay Cycle: Get paid every week with our streamlined payroll system.
- Job Security: Enjoy the peace of mind that comes with State employment.
- Health & Wellness: Comprehensive medical, dental, and vision coverage.
- Pension Plan: Secure your retirement with our defined benefit plan.
Responsibilities
- Technical Support & Maintenance: Provide advanced troubleshooting and technical support for hardware, software, and network infrastructure across state facilities in San Jose.
- Project Implementation: Assist in the deployment and configuration of enterprise-level software solutions and hardware upgrades.
- Documentation: Maintain accurate technical documentation, standard operating procedures, and inventory logs for all IT assets.
- Compliance: Ensure all IT operations adhere to state security protocols, privacy laws, and federal regulations.
- Training: Conduct training sessions for state employees to improve digital literacy and software proficiency.
- Incident Response: Monitor system performance and respond promptly to critical outages or security incidents.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field; OR equivalent years of experience in IT support.
- Experience: Minimum of 3 years of professional experience in information technology, systems administration, or technical support.
- Government Experience: Previous experience working in a government or public sector environment is highly preferred.
- Technical Skills: Proficiency with Windows Server, Active Directory, SQL databases, and cloud technologies (Azure/Google Cloud).
- Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to non-technical staff.
- Reliability: Demonstrated ability to work independently and meet deadlines in a fast-paced environment.