Job Description
We are urgently hiring dedicated professionals to join our secure federal team in Austin, TX. If you are looking for a stable career with competitive benefits and a consistent night shift schedule, this is your opportunity.
As a key member of our federal support staff, you will play a vital role in maintaining operational excellence and ensuring the smooth flow of information within government operations. We offer a supportive work environment, comprehensive training, and the security of a long-term position.
Responsibilities
- Manage Incoming Communications: Process and route federal correspondence, mail, and digital messages efficiently during night hours.
- Data Entry & Record Keeping: Maintain accurate, up-to-date digital and physical records of federal documents and personnel files.
- Compliance & Security: Adhere to strict federal security protocols and agency compliance standards while on duty.
- System Monitoring: Monitor communication systems and alert supervisors to any irregularities or urgent matters requiring immediate attention.
- Customer Service Support: Assist internal federal staff with inquiries and administrative tasks during the evening shift.
- Shift Handover: Conduct thorough briefings and handovers with morning shift supervisors to ensure continuity of operations.
Qualifications
- US Citizenship: Must be a United States citizen and hold a valid government-issued ID.
- Background Check: Must pass a federal background investigation and security clearance screening.
- Shift Availability: Must be available to work rotating night shifts (e.g., 10 PM – 6 AM or 11 PM – 7 AM).
- Computer Literacy: Proficient in Microsoft Office Suite and ability to learn proprietary federal software systems.
- Communication Skills: Strong verbal and written communication skills with the ability to follow detailed instructions.
- Reliability: Proven history of punctuality and dependability in a professional setting.