Job Description
Join the Team Serving Our Community
The City of Bakersfield is seeking a dedicated and detail-oriented City Government Clerk to join our dynamic administrative team. In this vital role, you will be the face of the City, assisting residents with inquiries, processing essential documents, and maintaining accurate records that support our local government operations.
We offer a stable work environment, comprehensive benefits, and the opportunity to make a tangible difference in the lives of Bakersfield residents. If you are looking for a rewarding career in public service, we want to hear from you.
Responsibilities
- Front Desk Operations: Greet visitors, answer incoming calls, and provide accurate information regarding city services, policies, and procedures.
- Record Management: Receive, review, and process various applications, permits, and forms; file documents accurately and maintain organized digital and physical records.
- Customer Service: Assist the public with navigating city departments and resolve inquiries with patience and professionalism.
- Data Entry: Perform high-volume data entry tasks into the city's database, ensuring data integrity and confidentiality.
- Administrative Support: Assist department heads with scheduling, preparing meeting packets, and distributing correspondence.
- Compliance: Ensure all paperwork complies with local, state, and federal regulations.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree or experience in office administration preferred.
- Experience: Previous experience in a government or municipal office setting is a plus.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with diverse populations.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Reliability: Must be dependable, punctual, and able to maintain confidentiality.